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- All orders are shipped with tracking.
- Free shipping on orders over AUD $50.
- Delivery time can vary 2-5 days depending on your location (allow up to 10 days for rural and remote locations).
- Your signature may be required on delivery.
In some countries, customs or import duties may be charged. These charges must be paid by the recipient of the parcel.
We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.
All orders are final once they have been processed through the checkout.
No further changes can be made to your order once processed including and not limited to; removing and/or adding items to your order, combining orders or cancelling your order.
- All orders are shipped Standard Air Mail with tracking.
- Free shipping on orders over NZD $75.
- Delivery 4-6 working days.
- All orders are shipped Standard Air Mail with tracking.
- Free shipping on orders over US $50.
- Delivery 5-10 working days.
- All orders are shipped Standard Air Mail with tracking.
- Free shipping on orders over CAD $100.
- Delivery 5-10 working days.
- All orders are shipped Standard Air Mail with tracking.
- Free shipping on orders over AUD $150.
- UK delivery 6-10 working days.
- Rest of Europe 6-15 working days.
- All orders are shipped Standard Air Mail with tracking.
- Free shipping on orders over AUD $150.
- Delivery 5-15 working days.
- All orders are shipped Standard Air Mail with tracking.
- Free shipping on orders over AUD $150.
- Delivery 15-20 working days.
If you think your package is lost or stolen please contact us ASAP.
We can help review your tracking, lodge a missing parcel investigation and/or help put you in touch with your ground delivery carrier (for international deliveries).
We always do everything we can to help locate your parcel.
No. Our site does not allow for two codes to be used together at the same time for a purchase.
We recommend that you choose the code that saves you the most money.
All in-stock orders ship within 24 hours on normal business days.
If your items are pre-order items it will be stated in your cart.
Because orders are processed so quickly we are unable to edit, add to, or change orders once they are placed.
Please double-check your shipping address and cart contents before checking out.
On average, all domestic orders arrive in 2-5 business days.
Delivery to remote and regional parts of Australia may take up to 10 business days.
International shipping will take anywhere from 6 days to 8 weeks to arrive, depending on the destination.
USA - 6-10 business days.
UK - 6-10 business days.
Contact us immediately if something is amiss with your order.
Since orders are processed so quickly, we have a very narrow window to edit or change orders once they are placed.
Please double-check your shipping address and cart contents before checking out.
You can find your tracking information in the shipping confirmation email sent after your order has been processed.